Terms & Conditions and Warranty Policy
Last Updated: October 2026
1. General Terms
By placing an order on Projapoti Gaming BD (Projapoti Gaming BD), you agree to the terms and guidelines detailed below. We are committed to providing genuine commercial-grade machines and reliable after-sales support across Bangladesh.
2. Cash on Delivery (COD) & Shipping Terms
- Nationwide Coverage: 100% Cash on Delivery (COD) is available across all 64 districts in Bangladesh.
- Delivery Charge: Depend on area (confirmed during order verification call).
- Delivery Time: Depend on area.
- Customers are encouraged to inspect the machine carton upon arrival before completing payment to the delivery courier.
3. Payment Methods
We accept Cash on Delivery, Nagad. If you choose Nagad as your payment confirmation method, please send money to our official number 01624217742 and submit your Transaction ID (TrxID) in the direct order form.
4. 1-Year Comprehensive Service Warranty
Every machine purchase is backed by our 1 Year Service Warranty (Warranty terms: Depend on area):
- Covers technical malfunctions, motor mechanism issues, and electronic sensor defects.
- Free replacement support during the first 7 days if any transit defect is reported.
- Continuous availability of spare parts and replacement accessories.
5. Order Cancellation
Orders may be cancelled free of charge prior to machine dispatch by contacting our helpline at 01624217742 or WhatsApp at 01624217742.